I am a small Brooklyn landlord, educated at Pratt Institute in Interior Design and construction...thought Direct Buy would be a good thing for my 7 rental units. My education did not help me recognize their misrepresentation. Since joining (late 2006)after spending hours upon hours in their showroom I've already renovated 2 kitchen and baths without their "savings". The (2) orders I made with them were bad experiences. I see so many other dissatisfied people's blogs....this week was the last straw- priced 3 appliances and the cost was going to be MORE at Direct Buy. The NYC owner then claimed he had a 15% price guaruntee- that the salesperson would work it out for me...well, guess what- more false promises. I ended up buying elsewhere again. This is what I paid $4500 for? Come on- join me, let's give it a shot!!! There must be something we can do!!! I can be quite creative, and have enough time--just need more people with me!